Retail Sales Leader & Guest Experience Coach

American Eagle Outfitters, Inc.; Bethesda (MD); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health care benefits

401(k) retirement benefits

Employee stock purchase program

Paid time off

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by managing Leader on Duty shifts and delivering an outstanding guest experience.

You will drive KPI results, train associates, and ensure brand standards are met while embodying our values and real-employee spirit. You will lead by example, motivate the team, recruit talent, and provide real-time coaching.

Qualifications

• Experience leading retail teams and driving KPIs in-store.
• Ability to recruit, train and develop associates to meet service standards.
• Strong communication and real-time coaching to improve performance.

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity.
• Lead and motivate the team to deliver best-in-class guest experience.
• Recruit, hire and train strong talent to ensure proper staffing.
• Provide ongoing feedback and celebrate performance with the team.

Skills

Sales leadership

Guest experience

Coaching and development

Team motivation

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by managing Leader on Duty shifts and delivering an outstanding guest experience.

You will drive KPI results, train associates, and ensure brand standards are met while embodying our values and real-employee spirit. You will lead by example, motivate the team, recruit talent, and provide real-time coaching.