Retail Sales Leader: Elevate Guest Experience & Lead Team

American Eagle Outfitters, Inc.; Santa Monica (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Career development

Store contests and rewards

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader (LOD) in Santa Monica to support the Store Leadership Team by driving sales, training associates, and delivering an exceptional guest experience.

You will lead by example, foster team engagement, and ensure brand standards are consistently met on the salesfloor and in the fitting room. The role requires a proven retail leadership background, a passion for training, and a focus on guest-first service.

Qualifications

• Previous retail management experience in a leadership role.

Responsibilities

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader (LOD) in Santa Monica to support the Store Leadership Team by driving sales, training associates, and delivering an exceptional guest experience.

You will lead by example, foster team engagement, and ensure brand standards are consistently met on the salesfloor and in the fitting room. The role requires a proven retail leadership background, a passion for training, and a focus on guest-first service.