Retail Sales Leader: Elevate Guest Experience & KPIs

AEO; Wauwatosa (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

American Eagle in Wisconsin is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and ensuring a stellar guest experience. You will train, motivate, and celebrate associates while driving sales and upholding brand standards.

You will recruit and coach talent, implement daily visual and operational procedures, and ensure safety and asset protection compliance. This role emphasizes Guest First service and KPI achievement.

Qualifications

• Lead LOD shifts to drive KPI results and guest experience.
• Motivate and coach associates to meet service standards.
• Recruit and hire strong talent to staff the store.
• Provide real-time feedback and celebrate performance.
• Execute daily visual and operating standards for in-store readiness.
• Uphold store safety and asset protection policies.

Responsibilities

• Hold down LOD shifts and ensure stellar guest experience.
• Train and develop associates to maintain Guest First culture.
• Lead recruitment and staffing to meet business needs.
• Provide ongoing coaching and recognize exceptional performance.

Skills

Sales leadership

Team motivation

Coaching

Guest experience

Merchandising

Tools

POS systems

Job description

American Eagle in Wisconsin is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and ensuring a stellar guest experience. You will train, motivate, and celebrate associates while driving sales and upholding brand standards.

You will recruit and coach talent, implement daily visual and operational procedures, and ensure safety and asset protection compliance. This role emphasizes Guest First service and KPI achievement.