Retail Sales Leader: Elevate CX & Omnichannel

Michaels Stores; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Omaha, NE is seeking a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. You will oversee front-end and service operations, ensuring consistent execution of selling behaviors, brand standards and operational expectations.

With 3+ years of retail leadership, you will coach and develop the team, manage POS and Self-Checkout, support events and promotions, and ensure omni-channel order

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead store operations and promote a high-performing selling culture across the store.
• Drive sales results and a engaging customer experience through coaching and accountability.
• Oversee front-end and service operations, ensuring brand standards and SOPs are followed.
• Provide MOD coverage and maintain floor leadership and operational continuity.
• Oversee POS and Self-Checkout usage and ensure smooth transactions.

Skills

Retail leadership

Customer experience

Coaching & development

Brand standards

Tools

POS systems

Self-Checkout

Job description

Michaels Stores in Omaha, NE is seeking a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. You will oversee front-end and service operations, ensuring consistent execution of selling behaviors, brand standards and operational expectations.

With 3+ years of retail leadership, you will coach and develop the team, manage POS and Self-Checkout, support events and promotions, and ensure omni-channel order