Retail Sales Leader - Drive KPIs & Guest Experience

American Eagle Outfitters Inc.; Lima (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Seasonal discounts with Floorsets

Store contests with prizes

Job summary

American Eagle Outfitters Inc. is seeking a full-time Sales Leader in Lima, OH to support the Store Leadership Team and drive guest experience.

You will lead LOD shifts, manage daily operations, and coach associates to deliver strong sales while upholding our brand standards and values. You will train and celebrate teams, foster a Guest First culture, and ensure visual and operational excellence across the store.

Qualifications

• Retail leadership experience preferred.
• Strong guest service and sales focus.
• Ability to train and develop associates and maintain store standards.

Responsibilities

• Drive sales as a Leader on Duty by maximizing in-store productivity and guest loyalty.
• Motivate and coach the team to meet KPI targets and maintain service standards.
• Recruit, train and develop associates to ensure adequate staffing and performance.
• Provide real-time coaching and feedback to staff to improve performance.
• Execute daily visual and operational standards, merchandising, and stock processes.
• Maintain store safety and asset protection in line with company policies.

Skills

Retail leadership

Guest service

Training & development

Job description

American Eagle Outfitters Inc. is seeking a full-time Sales Leader in Lima, OH to support the Store Leadership Team and drive guest experience.

You will lead LOD shifts, manage daily operations, and coach associates to deliver strong sales while upholding our brand standards and values. You will train and celebrate teams, foster a Guest First culture, and ensure visual and operational excellence across the store.