Retail Sales Leader — Drive Guest Experience & KPIs

American Eagle Outfitters Inc.; Santa Clara (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests and exclusive prizes

Job summary

American Eagle Outfitters Inc. is seeking a full-time Sales Leader in Santa Clara, CA. You will support the Store Leadership Team, lead strong Leader on Duty (LOD) shifts, and ensure a stellar guest experience while driving sales and maintaining store operations.

You will train and celebrate associates and represent the AEO values daily. You’ll recruit, coach and develop staff, maximize KPI results, and ensure visual and operational standards are consistently met.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Proven ability to drive sales and guest satisfaction.
• Strong communication and coaching skills.

Responsibilities

• Drive sales by maximizing floor productivity and guest loyalty.
• Lead and motivate associates, upholding service standards.
• Recruit, train and develop staff to meet business needs.
• Provide real-time coaching and performance feedback.
• Execute daily visual and operational standards (merchandising, shipments).
• Maintain store safety and asset-protection standards.

Skills

Retail leadership

Multi-tasking

Business acumen

Flexible availability

Job description

American Eagle Outfitters Inc. is seeking a full-time Sales Leader in Santa Clara, CA. You will support the Store Leadership Team, lead strong Leader on Duty (LOD) shifts, and ensure a stellar guest experience while driving sales and maintaining store operations.

You will train and celebrate associates and represent the AEO values daily. You’ll recruit, coach and develop staff, maximize KPI results, and ensure visual and operational standards are consistently met.