Retail Sales Leader — Customer Experience & Growth

Talbots; Fort Worth (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits package

Discount: 50%, 60% & 70% merchandise

Referral incentive program

Job summary

Talbots Fort Worth store is seeking a dedicated sales-focused associate to deliver exceptional customer experiences and style guidance. You will engage customers, drive store sales, and build lasting relationships while representing our modern classic brand.

Ideal candidates bring passion for fashion, strong communication, and a team-friendly attitude, with flexibility for opening/closing shifts, weekends, and holidays.

Qualifications

• Customer-centric approach focused on service to drive store sales.
• Educator and mentor to coach associates based on strengths.
• Organized and strategic with ability to make independent decisions in a fast-paced environment.
• Clear communicator of business information and brand initiatives.
• Flexible schedule with availability for opening/closing, weekends and holidays.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships.
• Help customers look and feel their best by providing style advice based on their needs.
• Provide exceptional customer service experiences that promote the product and brand loyalty.
• Achieve sales and hospitality driven metrics including clientelling, outreach, and events.
• Reinforce selling and service standards through coaching, training, and accountability.
• Balance operational tasks with selling energy and schedule accordingly.
• Maintain knowledge of fashion trends and competitive landscape to maximize sales.
• Ensure compliance with company policies and employment laws.
• Develop positive working relationships to support a productive work environment.

Skills

Customer service

Sales skills

Communication

Team leadership

Organizational skills

Tools

POS system

iPad/handheld devices

Job description

Talbots Fort Worth store is seeking a dedicated sales-focused associate to deliver exceptional customer experiences and style guidance. You will engage customers, drive store sales, and build lasting relationships while representing our modern classic brand.

Ideal candidates bring passion for fashion, strong communication, and a team-friendly attitude, with flexibility for opening/closing shifts, weekends, and holidays.