Retail Sales Manager: Growth & Customer Experience Leader

Talbots, Inc.; Raleigh (NC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

50% merchandise discount

50–70% merchandise discount off Talots

Referral incentive program

Travel discounts

Concert discounts

Comprehensive benefits

Job summary

Talbots, Inc. in Raleigh, NC is seeking a Store Sales Associate to deliver outstanding customer experiences and help guests find looks that make them feel their best. You will coach peers, manage daily tasks, and contribute to meeting sales goals in a fast-paced retail setting.

You will use POS/iPad systems to assist customers, process transactions, and maintain brand standards while embracing Talbots’ inclusive, modern-classic style. Regular shifts, weekends and holidays required.

Qualifications

• Customer-focused approach delivering exceptional service.
• Ability to coach and mentor teammates.

Responsibilities

• Create a culture of hospitality through exceptional customer experiences.
• Provide style advice and help customers look their best.
• Deliver meaningful customer service that promotes products and builds loyalty.
• Meet sales and hospitality metrics through clientelling, outreach and events.
• Coach and train team to uphold selling standards and accountability.
• Balance daily tasks between operations and selling to meet business needs.
• Stay informed on fashion trends and business drivers to maximize sales.
• Ensure compliance with company policies and employment laws.
• Develop positive working relationships to maintain a productive environment.

Skills

Customer service

Hospitality

Team leadership

Communication

POS / iPad proficiency

Tools

POS system

iPad/handheld devices

Job description

Talbots, Inc. in Raleigh, NC is seeking a Store Sales Associate to deliver outstanding customer experiences and help guests find looks that make them feel their best. You will coach peers, manage daily tasks, and contribute to meeting sales goals in a fast-paced retail setting.

You will use POS/iPad systems to assist customers, process transactions, and maintain brand standards while embracing Talbots’ inclusive, modern-classic style. Regular shifts, weekends and holidays required.