Retail Sales Manager: Growth, Coaching & Service

Talbots, Inc.; Fort Worth (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discounts on Talbots merchandise

Job summary

Talbots, Inc. is seeking a store-focused team member in Fort Worth to deliver hospitality-driven service and on-brand styling guidance. You will help customers look and feel their best, promote products, and drive sales while fostering enduring relationships with guests.

The role emphasizes coaching peers, balancing operational tasks with selling, and maintaining knowledge of fashion trends that align with Talbots’ modern classic aesthetic.

Qualifications

• Passionate about selling with a customer-centric mindset.
• Professional demeanor with strong work ethic and respect for others.
• Ability to educate, coach and mentor associates.
• Organized and strategic with ability to decide independently.
• Clear communicator of business initiatives and brand goals.
• Willing to work a flexible 40-hour schedule including opening/closing, weekends and holidays.
• Physically able to stand for long periods and lift up to 40 lbs.
• Comfortable using computer POS/iPad/handheld devices.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships.
• Help customers to look and feel their best by providing style advice based on their needs.
• Provide exceptional customer service experiences that promote the product and brand loyalty.
• Achieve sales and hospitality driven metrics in clientelling, outreach, and events.
• Coach, train, and hold team members accountable to selling standards.
• Prioritize daily tasks to meet customer, team and business needs.
• Balance operational duties with selling energy through planning and scheduling.
• Stay informed on fashion trends and brand drivers to identify sales opportunities.
• Ensure compliance with company policies and employment laws.
• Develop positive working relationships to support a productive environment.

Tools

POS systems

Job description

Talbots, Inc. is seeking a store-focused team member in Fort Worth to deliver hospitality-driven service and on-brand styling guidance. You will help customers look and feel their best, promote products, and drive sales while fostering enduring relationships with guests.

The role emphasizes coaching peers, balancing operational tasks with selling, and maintaining knowledge of fashion trends that align with Talbots’ modern classic aesthetic.