Retail Sales Leader - Commission & Clothing Allowance

ALICE + OLIVIA; Manhasset (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Monthly clothing allowance

401(k) with company match

PTO and floating holidays

Job summary

ALICE + OLIVIA is seeking a Sales Supervisor in Manhasset, NY to drive sales and lead the team in delivering an outstanding customer experience. The role emphasizes relationship building, coaching, and leadership, with responsibilities spanning client outreach, training, and maintaining store standards.

The position reports to Store Manager and requires flexibility to work daily with a strong emphasis on teamwork and achieving KPI targets.

Qualifications

• Customer-focused approach to service and sales.
• Strong time management and organizational skills.
• Ability to work as part of a team and lead by example.
• Comfort with achieving sales goals and KPIs.

Responsibilities

• Meet personal and store sales goals by delivering outstanding customer service.
• Develop and maintain long-lasting client relationships to build repeat business.
• Outreach to client base via email, phone, and text to strengthen relationships.
• Learn trends of each collection and coach staff to improve selling skills.
• Keep front and back of house organized and clean.
• Support all divisions of responsibility to drive store performance.
• Maintain a visually appealing sales floor reflective of the brand.
• Actively coach staff to develop client relationships on the floor.
• Collaborate with the team to manage opening/closing checklists and shipments.
• Be coachable and open to feedback to grow in the role.
• Support Diversity, Equity, and Inclusion initiatives.

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

ALICE + OLIVIA is seeking a Sales Supervisor in Manhasset, NY to drive sales and lead the team in delivering an outstanding customer experience. The role emphasizes relationship building, coaching, and leadership, with responsibilities spanning client outreach, training, and maintaining store standards.

The position reports to Store Manager and requires flexibility to work daily with a strong emphasis on teamwork and achieving KPI targets.