Store Floor Leader | Uncapped Commission & Benefits

ALICE + OLIVIA; New York (NY); Presencial; USD 70.000 - 80.000; Tempo integral

Benefícios oferecidos por esta vaga

Clothing allowance and a competitive

401(k) with an employer match

Medical, dental, and vision

Floating holidays

Resumo da vaga

ALICE + OLIVIA in New York is seeking an Associate Store Manager to drive sales and deliver exceptional customer experiences. You will lead a collaborative store team, manage relationships with clients, and partner with the Store Manager to ensure smooth operations and profitability.

The role requires prior management and sales experience, ability to lift up to 25 pounds, and a flexible schedule including weekends and holidays. Competitive compensation and benefits are offered.

Qualificações

• Previous management experience required.
• Previous sales experience required.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed.
• Continuous standing and walking; ability to move around all store areas and be accessible to customers.
• Ability to occasionally climb ladders as needed.
• Ability to work daily with telephone, POS and computer equipment.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsabilidades

• Meet personal and store soles goals by ensuring that each customer receives outstanding customer service
• Establish a returning client business by developing and maintaining long lasting relationships
• Actively outreach to client base to strengthen relationship via email, phone coll and text messaging
• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Remain coachable and open to feedback to continuously develop in your role
• Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
• Maintain an active soles floor presence to lead by example and coach staff to develop strong client relotionships
• Provide constant feedback and acknowledgements, with the goal of inspiring and motivating soles team
• Maintain organization, upkeep, and cleanliness of both the front and bock of house
• Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
• Ensure the integrity of payroll and the payroll process
• Ensure that the soles floor is maintained and beautifully reflects the brand
• Portner with entire team to execute open + close checklist, shipments, DOR's and overall store standards
• Cultivate on environment which promotes teamwork and comradery
• Actively support Diversity, Equity, and Inclusion initiatives
• In the absence of the Store Manager, Associate Store Manager is responsible to oversee all store operations and maintain store KPI expectations

Conhecimentos

Customer Focus

Drive for results

Team player

Time management

Personal credibility

Business acumen

Communication

Managerial courage

Managing performance

Motivating others

Descrição da vaga

ALICE + OLIVIA in New York is seeking an Associate Store Manager to drive sales and deliver exceptional customer experiences. You will lead a collaborative store team, manage relationships with clients, and partner with the Store Manager to ensure smooth operations and profitability.

The role requires prior management and sales experience, ability to lift up to 25 pounds, and a flexible schedule including weekends and holidays. Competitive compensation and benefits are offered.