Retail Sales Leader: Coach Teams & Elevate Customer Experience

stevemaddenretailcareers; East Rutherford (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Flexible Spending Accounts

401K with company match

Paid time off including vacation and S

Virtual Health Care

Employee discounts

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a Sales Supervisor (full-time) in New Jersey to lead a sales team and support store management in delivering outstanding customer experiences.

The role requires 2–3 years of retail experience, strong organizational and communication skills, and flexibility to work day/evening/weekends/holidays. Competitive benefits are provided and opportunities for growth within the brand.

Qualifications

• Minimum 2–3 years of retail experience required.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building and communication skills.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations including floor moves, merchandising, and inventory returns.

Skills

Retail experience

Organizational skills

Team-building

Verbal & written communication

Flexibility

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Sales Supervisor (full-time) in New Jersey to lead a sales team and support store management in delivering outstanding customer experiences.

The role requires 2–3 years of retail experience, strong organizational and communication skills, and flexibility to work day/evening/weekends/holidays. Competitive benefits are provided and opportunities for growth within the brand.