Retail Sales Lead Team Sports

Dicks Inc; De Pere (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading sports retailer as a Lead, where you will play a crucial role in delivering exceptional customer service and fostering a strong team culture. Your leadership will drive business success and enhance the teammate experience in a dynamic retail environment.

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Retail sales or customer-focused experience preferred.

Responsibilities

• Supports building and hiring a strong team through in-store interviews.
• Leads by example to support the organizational vision.
• Participates in training teammates on procedures and programs.

Skills

Customer Focus

Collaboration

Decision-Making Skills

Planning & Alignment

Job description

3 days ago Be among the first 25 applicants

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Overview

The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business/department. The Lead focuses on delivering the best service to our customers and providing direction to teammates. Their ability to lead by example, be empathetic, resilient, optimistic, and collaborative sets them apart.

• Supports building and hiring a strong team through in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster mutual trust and respect, contributing to a strong store recognition culture.
• Plans, organizes, and controls 30-days out with guidance from the Assistant Store Manager, including workforce planning for daily tasks, projects, and store events.
• Leverages teammates strategically to meet brand standards, execute programs and processes daily, and delegate tasks based on priority.
• Upholds merchandising and presentation standards by following established floor sets, signage, pricing, inventory presentation, and replenishment standards.
• Assists store leadership with general supervision in accordance with company policies and procedures.
• Participates in training teammates on procedures and programs, including onboarding and cross-training.
• Prioritizes coaching and development, providing hands-on coaching and explaining the 'why' behind tasks and processes.
• Leads by example to support the organizational vision, helping teammates understand how their responsibilities align with organizational goals and delivering an exceptional shopping experience.
• Creates an inclusive environment where everyone feels welcome and respected.
• Adheres to policies related to safety, loss prevention, and standard operating procedures, maintaining confidentiality of company information.
• Supports the team across the store as needed.
• Performs other tasks as assigned by management.

Leadership Traits

Our Leadership Competencies define the behaviors of effective leaders who drive business success and talent development. We expect the following competencies:

• Ensures Accountability
• Customer Focus
• Collaborative
• Builds Trust
• Decision-Making Skills
• Action-Oriented
• Engagement Driver
• Talent Development
• Effective Team Building
• Planning & Alignment

Qualifications

• Flexible availability, including nights, weekends, and holidays.
• Retail sales or customer-focused experience preferred.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs. repeatedly.
• Ability to work extended periods standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet using ladders or lifts.
• Ability to perform repetitive motions for up to 2 hours.

Required & Preferred

• Industry: Retail

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Sales and Business Development