Retail Sales Lead & Team Development Coach

Living Spaces Furniture; Los Angeles (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Living Spaces is seeking a Sales Supervisor in the Los Angeles area to develop a high-performing team and drive guest engagement to achieve revenue targets.

The role requires leadership to model the Living Spaces engagement model, optimize staffing, and ensure ongoing training and performance coaching. You will forecast needs, manage schedules, and support store leadership in delivering exceptional guest experiences.

Qualifications

• High School Diploma or GED required.
• 5 years of retail experience in a direct customer interactive environment.
• 3 years of supervisory experience required.
• Equivalent combination of education and experience considered.

Responsibilities

• Maintain a primary focus on the support and development of each team member through our sales proficiency process
• Ensure that the retail store team is accurately staffed
• Assist with developing schedules that accurately match team member skills to guest demand
• Role Model the Living Spaces Guest Engagement Sales Model during sales engagements
• Executes Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned
• Ensure team completes ongoing development training
• Executes style guide directives
• Ensure daily task lists are completed by store teams
• Help to address escalated guest situations and resolution
• Ability to comprehend, interpret, and apply data to assess the current departmental focus
• Partner with the RetailSales Managers to meet and exceed sales goals
• Foster team member development to build a strong talent bench for the organization’s growth. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success.
• Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members. Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued.

Skills

Retail leadership

Guest engagement

Staff development

Education

High School Diploma or GED

Tools

Microsoft Office

Tableau

Job description

Living Spaces is seeking a Sales Supervisor in the Los Angeles area to develop a high-performing team and drive guest engagement to achieve revenue targets.

The role requires leadership to model the Living Spaces engagement model, optimize staffing, and ensure ongoing training and performance coaching. You will forecast needs, manage schedules, and support store leadership in delivering exceptional guest experiences.