Retail Sales Lead & Coach (Omnichannel)

N23 Premium Brands Opco LLC; Chesterfield (MO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Lead for Store 3019-St Louis Premium Outlets-ANN-Chesterfield, MO to deliver personalized customer experiences and coach team members. You will partner with the Store Manager to model brand standards and ensure smooth daily operations.

You bring 6 months retail sales experience (preferred) and a willingness to lead by example, coach associates, and maintain store visuals and POS proficiency. Evening/weekend availability is expected.

Qualifications

• 6 months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Job description

KnitWell Group is seeking a Sales Lead for Store 3019-St Louis Premium Outlets-ANN-Chesterfield, MO to deliver personalized customer experiences and coach team members. You will partner with the Store Manager to model brand standards and ensure smooth daily operations.

You bring 6 months retail sales experience (preferred) and a willingness to lead by example, coach associates, and maintain store visuals and POS proficiency. Evening/weekend availability is expected.