Retail Sales Lead & Team Coach (Omni-Channel)

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Tulsa (OK); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

The KnitWell Group is seeking a Sales Lead for WHBM in Tulsa, OK to supervise the team and uphold brand standards. You’ll role-model customer-centered service and help shape a positive store culture, guiding staff to deliver memorable shopping experiences beyond a transaction.

With at least 2 years of retail management experience, you’ll coach one another, manage daily operations, and ensure smooth omni-channel executions while maintaining excellent communication with leadership and customers.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer relationship building

Communication skills

Team leadership

Job description

The KnitWell Group is seeking a Sales Lead for WHBM in Tulsa, OK to supervise the team and uphold brand standards. You’ll role-model customer-centered service and help shape a positive store culture, guiding staff to deliver memorable shopping experiences beyond a transaction.

With at least 2 years of retail management experience, you’ll coach one another, manage daily operations, and ensure smooth omni-channel executions while maintaining excellent communication with leadership and customers.