Retail Sales Lead & Team Coach (Keyholder)

KnitWell Group; Bloomington (IN); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group is hiring a Sales Lead at Store 1183-Mall Of America-ANN-Bloomington. You will guide associates, model exceptional customer experiences, and partner with the Store Manager to run daily operations.

The role emphasizes developing a highly engaged team, delivering brand-aligned service, and maintaining store standards while utilizing available tools for a seamless customer journey.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management (preferred)

POS system

Coaching & communication

Flexible scheduling

Initiative

Prioritization

Tools

POS system

Job description

KnitWell Group is hiring a Sales Lead at Store 1183-Mall Of America-ANN-Bloomington. You will guide associates, model exceptional customer experiences, and partner with the Store Manager to run daily operations.

The role emphasizes developing a highly engaged team, delivering brand-aligned service, and maintaining store standards while utilizing available tools for a seamless customer journey.