Retail Sales Lead & Team Coach

Ann Taylor; Saint Paul (MN); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact through partnerships

Job summary

Ann Taylor at Store 1183‑Mall Of America in Bloomington, MN is seeking a Sales Lead to champion exceptional customer experiences. You will support and role model excellent service and collaborate with the Store Manager to step in as manager when needed.

The role focuses on guiding associates, maintaining brand standards, and driving a seamless omnichannel shopping experience using available tools.

Qualifications

• 6‑months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer‑focused team environment and profitable business.
• Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Tech-savvy

Communication & coaching

Time management

Flexible availability

Tools

POS system

Job description

Ann Taylor at Store 1183‑Mall Of America in Bloomington, MN is seeking a Sales Lead to champion exceptional customer experiences. You will support and role model excellent service and collaborate with the Store Manager to step in as manager when needed.

The role focuses on guiding associates, maintaining brand standards, and driving a seamless omnichannel shopping experience using available tools.