Retail Sales Lead & Team Coach - Flexible Hours

Ann Taylor; McLean (VA); Vor Ort; USD 19.000 - 24.000; Teilzeit

Benefits dieser Stelle

401(k) plan

Merchandise discounts

Professional development

Community impact

Zusammenfassung

Ann Taylor is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates and collaborate with the Store Manager to become a store-function expert, ready to step in as manager when needed.

You’ll contribute to delivering personalized customer experiences, oversee onboarding, and help drive brand standards and omnichannel shopping. Evening/weekend availability is expected.

Qualifikationen

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Aufgaben

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Kenntnisse

Retail sales

Customer service

Communication

Team collaboration

Jobbeschreibung

Ann Taylor is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates and collaborate with the Store Manager to become a store-function expert, ready to step in as manager when needed.

You’ll contribute to delivering personalized customer experiences, oversee onboarding, and help drive brand standards and omnichannel shopping. Evening/weekend availability is expected.