Retail Sales Lead & Team Coach

KnitWell Group; Ohio; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through philanthropic

Bonuses may be offered based on store/

Job summary

Ann Taylor in the United States is seeking a Sales Lead to model and deliver personalized customer experiences while guiding associates. You will partner with the Store Manager to understand store operations and be prepared to step in as manager when needed.

You will focus on maintaining visual and operational standards, coaching teammates, and using tools to drive a customer-focused, profitable store. This role requires flexible availability, including evenings, weekends, and holidays, and a

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficiency

Communication and coaching

Flexible availability

Time management

POS system

Tools

POS system

Job description

Ann Taylor in the United States is seeking a Sales Lead to model and deliver personalized customer experiences while guiding associates. You will partner with the Store Manager to understand store operations and be prepared to step in as manager when needed.

You will focus on maintaining visual and operational standards, coaching teammates, and using tools to drive a customer-focused, profitable store. This role requires flexible availability, including evenings, weekends, and holidays, and a