Retail Sales Lead & Team Coach

LOFT; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact

Job summary

LOFT in Oklahoma City is seeking a Sales Lead to support customers with personalized experiences and to guide associates. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

You’ll represent the LOFT brand, coach team members, onboard new hires, and uphold high visual and operational standards while keeping the focus on the customer.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Customer service

Communication

Team leadership

Time management

Tools

POS system

Job description

LOFT in Oklahoma City is seeking a Sales Lead to support customers with personalized experiences and to guide associates. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

You’ll represent the LOFT brand, coach team members, onboard new hires, and uphold high visual and operational standards while keeping the focus on the customer.