Retail Sales Lead & Team Coach

LOFT; Towson (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and growth

Community involvement

Job summary

LOFT in Towson, MD is seeking a Sales Lead to model and deliver personalized customer experiences while guiding and supporting associates. You will collaborate with the Store Manager to learn store functions and be ready to step in as acting manager.

The role emphasizes developing an engaged team, maintaining high visual and operational standards, and using available tools to drive a customer-focused, omnichannel shopping experience. Evening/weekend availability is required.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability - including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Leadership

POS systems

Communication and coaching

Flexible scheduling

Tools

Point-of-sale system

Job description

LOFT in Towson, MD is seeking a Sales Lead to model and deliver personalized customer experiences while guiding and supporting associates. You will collaborate with the Store Manager to learn store functions and be ready to step in as acting manager.

The role emphasizes developing an engaged team, maintaining high visual and operational standards, and using available tools to drive a customer-focused, omnichannel shopping experience. Evening/weekend availability is required.