Retail Sales Lead & Team Coach

KnitWell Group; Dedham (IA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career机会

Job summary

KnitWell Group, a fashion retailer operating LOFT-branded stores in the Dedham area, is seeking a Sales Lead who supports delivering exceptional customer experiences. You will mentor associates, partner with the Store Manager, and step in as manager when needed.

You will guide teams on brand standards, drive omnichannel shopping, and coach colleagues to achieve sales goals while maintaining store operations and a welcoming environment for customers and teammates.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

Tech proficiency

Communication coaching

Flexible availability

Initiative

Organization & delegation

Tools

POS system

Job description

KnitWell Group, a fashion retailer operating LOFT-branded stores in the Dedham area, is seeking a Sales Lead who supports delivering exceptional customer experiences. You will mentor associates, partner with the Store Manager, and step in as manager when needed.

You will guide teams on brand standards, drive omnichannel shopping, and coach colleagues to achieve sales goals while maintaining store operations and a welcoming environment for customers and teammates.