Retail Sales Lead & Team Coach

KnitWell Group; Dedham (MA); In loco; USD 22.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Descrizione del lavoro

LOFT is seeking a Sales Lead in Dedham, MA to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to model excellent service, oversee day-to-day operations, and step in as needed to support the team and customer interactions.

The role requires 6 months of retail sales experience (preferred) and management experience (preferred), with strong communication, coaching skills, and flexibility to work evenings, weekends, and holidays.

Competenze

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Mansioni

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Conoscenze

retail sales experience

management experience

tech proficient

communication & coaching

flexible availability

initiative

organization

Strumenti

POS system

Descrizione del lavoro

LOFT is seeking a Sales Lead in Dedham, MA to help deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to model excellent service, oversee day-to-day operations, and step in as needed to support the team and customer interactions.

The role requires 6 months of retail sales experience (preferred) and management experience (preferred), with strong communication, coaching skills, and flexibility to work evenings, weekends, and holidays.