Retail Sales Lead & Team Coach

Knitwell Group; Bluffton (SC); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Knitwell Group in Bluffton, SC is seeking a Sales Lead to model and deliver personalized customer experiences while guiding and coaching associates. You will partner with the Store Manager to master store operations and be ready to step in as manager when needed.

The role emphasizes brand representation, onboarding, inclusivity, strong visual standards, omnichannel shopping, and proactive teamwork. Availability includes evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech proficiency and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative and makes thoughtful decisions.
• Able to organize, delegate, and prioritize deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Leadership

Tech savvy

Communication

Tools

POS system

Job description

Knitwell Group in Bluffton, SC is seeking a Sales Lead to model and deliver personalized customer experiences while guiding and coaching associates. You will partner with the Store Manager to master store operations and be ready to step in as manager when needed.

The role emphasizes brand representation, onboarding, inclusivity, strong visual standards, omnichannel shopping, and proactive teamwork. Availability includes evenings, weekends, and holidays.