Retail Sales Lead & Team Coach

LOFT; Bellevue (WA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead in Bellevue, WA to support and model exceptional customer experiences while guiding associates. You will collaborate with the Store Manager to run daily store operations and step in as manager when needed.

This role focuses on building a brand-focused, inclusive team, driving a seamless omnichannel shopping experience, and upholding visual and service standards. Availability includes evenings, weekends, and holidays; retail leadership and POS tech skills are

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

Technology proficient

Communication & coaching

Flexible availability

Organize & prioritize

Tools

POS system

Job description

LOFT is seeking a Sales Lead in Bellevue, WA to support and model exceptional customer experiences while guiding associates. You will collaborate with the Store Manager to run daily store operations and step in as manager when needed.

This role focuses on building a brand-focused, inclusive team, driving a seamless omnichannel shopping experience, and upholding visual and service standards. Availability includes evenings, weekends, and holidays; retail leadership and POS tech skills are