Retail Sales Lead: Open Store & Inspire Team

Warby Parker; Buffalo (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance (AD&D)

Paid sick leave

Paid holidays

Vacation days

401(k) retirement plan

Parental leave

Short-term disability

Employee stock purchase plan

Employee assistance program

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker is opening a new store and seeks a Sales Supervisor to lead the floor, delivering exceptional customer experiences while collaborating on process improvements when leadership is not present. The role requires retail experience and at least 6 months in a supervisory capacity, with strong communication and adaptability.

A positive, entrepreneurial energy is valued, and a commitment to inclusive teamwork is essential.

Qualifications

• Retail experience in a customer-focused company
• 6+ months in a management position
• Excellent interpersonal and communication skills
• Calm under pressure and adaptable
• Entrepreneurial spirit and proactive problem-solver
• Energetic team player who motivates others
• Positive attitude and self-motivation to perform at a high level
• Not on the Office of Inspector General's LEIE list

Responsibilities

• Lead selling on the floor and front-of-house operations
• Open and close the store
• Contribute to process ideation and improvements
• Foster an inclusive culture with respectful interactions
• Deliver Warby Parker’s value and brand to customers
• Own and lead team touch-bases when a manager is not present
• Support managers with store leadership and guest experiences

Skills

Customer service

Interpersonal skills

Retail management

Adaptability

Entrepreneurial spirit

Communication

Positive energy

Team player

Problem-solving

Self-motivated

Job description

Warby Parker is opening a new store and seeks a Sales Supervisor to lead the floor, delivering exceptional customer experiences while collaborating on process improvements when leadership is not present. The role requires retail experience and at least 6 months in a supervisory capacity, with strong communication and adaptability.

A positive, entrepreneurial energy is valued, and a commitment to inclusive teamwork is essential.