Retail Sales Lead — Lead, Coach and Delight Customers

KnitWell Group; Palm Desert (CA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

KnitWell Group in Palm Desert, CA is seeking a Sales Lead to supervise the team, role model exceptional guest service, and support leadership duties while upholding our hospitality culture.

You will drive store operations, coach staff, and share product knowledge, leveraging an omni-channel approach. The role requires strong communication and a customer-first mindset with a flexible schedule.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Assist store leadership with general operations, opening and closing.
• Share brand priorities and messages with store teams.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Provide coaching to keep the team on track with performance goals.
• Handle cash, scheduling, inventory, and merchandise replenishment.
• Stay knowledgeable about current promotions and store policies.
• Support scheduling and associate development when needed.
• Contribute ideas to store leadership and foster teamwork.

Skills

Retail leadership

Customer service

Communication

Team building

Job description

KnitWell Group in Palm Desert, CA is seeking a Sales Lead to supervise the team, role model exceptional guest service, and support leadership duties while upholding our hospitality culture.

You will drive store operations, coach staff, and share product knowledge, leveraging an omni-channel approach. The role requires strong communication and a customer-first mindset with a flexible schedule.