Retail Sales Lead: Inspire Team & Elevate Experience

White House Black Market; Dallas (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

White House Black Market in Dallas is seeking a dynamic Sales Lead to partner with store leaders, supervise the team, and model brand standards. You will shape a customer‑centered culture and drive memorable shopping experiences that reflect our hospitality.

You will assist with opening/closing, coaching, scheduling, and product knowledge while maintaining store policies and promotions. This role requires 18+ years old, 2 years of retail management preferred, and flexible availability including

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail mgmt

Customer service

Team leadership

Scheduling flexibility

Sales coaching

Job description

White House Black Market in Dallas is seeking a dynamic Sales Lead to partner with store leaders, supervise the team, and model brand standards. You will shape a customer‑centered culture and drive memorable shopping experiences that reflect our hospitality.

You will assist with opening/closing, coaching, scheduling, and product knowledge while maintaining store policies and promotions. This role requires 18+ years old, 2 years of retail management preferred, and flexible availability including