Retail Sales Lead - Elevate Service & Team Growth

J. Jill; Acton (MA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Competitive hourly wage

Associate discount

Career growth opportunities

Medical, dental, vision, 401(k)

Paid time off

Tuition reimbursement

Employee Assistance Program

Group discounts

Job summary

J.Jill, a national lifestyle brand, seeks a Sales Lead to support store leadership in driving sales and team success in Acton, MA. You’ll foster genuine customer connections, train teammates, and deliver an exceptional shopping experience while representing our inclusive culture.

The role emphasizes coaching, product knowledge, and achieving sales targets. Flexible scheduling and opportunities for career growth are offered as part of a supportive team environment.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail sales

Customer service

Team leadership

Communication

Sales targets

Training/coaching

Job description

J.Jill, a national lifestyle brand, seeks a Sales Lead to support store leadership in driving sales and team success in Acton, MA. You’ll foster genuine customer connections, train teammates, and deliver an exceptional shopping experience while representing our inclusive culture.

The role emphasizes coaching, product knowledge, and achieving sales targets. Flexible scheduling and opportunities for career growth are offered as part of a supportive team environment.