Retail Sales Lead: Elevate Customer Experience & Team

Ann Taylor; Raleigh (NC); On-site; USD 42,000 - 56,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact partnerships

Job summary

Ann Taylor in Raleigh, NC is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates and collaborate with the Store Manager to ensure smooth store operations and readiness to step into a leadership role when needed.

The role values mentoring, brand representation, and empowering teams to deliver consistent service while maintaining visual and operational standards across the store.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication & coaching

Customer-focused

Flexible availability

Tools

Point-of-Sale (POS)

Job description

Ann Taylor in Raleigh, NC is seeking a Sales Lead to support and role model exceptional customer experiences. You will guide associates and collaborate with the Store Manager to ensure smooth store operations and readiness to step into a leadership role when needed.

The role values mentoring, brand representation, and empowering teams to deliver consistent service while maintaining visual and operational standards across the store.