Retail Sales Lead & Coach - Elevate Customer Experience

Ann Taylor; Rehoboth Beach (DE); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and growth

Community impact partnerships

Job summary

Ann Taylor in Rehoboth Beach, DE is seeking a Sales Lead to model exceptional customer experiences and support the store team. You'll work closely with the Store Manager to run daily store operations, coach associates, and ensure brand standards are met.

The role emphasizes delivering personalized service, onboarding new team members, and maintaining an engaging, inclusive environment while driving sales and omnichannel initiatives.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize tasks.

Responsibilities

• Be a representative of the brand with personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to enhance customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Stay informed on company priorities and promotions and enable omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Store leadership

Coaching

Communication

Technology proficiency

Time management

Flexible availability

Initiative

Tools

POS system

Job description

Ann Taylor in Rehoboth Beach, DE is seeking a Sales Lead to model exceptional customer experiences and support the store team. You'll work closely with the Store Manager to run daily store operations, coach associates, and ensure brand standards are met.

The role emphasizes delivering personalized service, onboarding new team members, and maintaining an engaging, inclusive environment while driving sales and omnichannel initiatives.