Retail Sales Lead - Elevate Customer Experience & Team

KnitWell Group; Nashville (TN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor in Nashville is seeking a Sales Lead to partner with the Store Manager to deliver exceptional, personalized customer experiences. You will model brand standards, coach associates, and step in as manager when needed in a fast-paced specialty store.

The role emphasizes team development, omnichannel collaboration, and maintaining visual and operational excellence. Flexible availability, including evenings, weekends, and holidays, is preferred.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Skills

Retail sales experience

Management experience

POS system

Communication & coaching

Flexible availability

Tools

Point-of-sale system

Job description

Ann Taylor in Nashville is seeking a Sales Lead to partner with the Store Manager to deliver exceptional, personalized customer experiences. You will model brand standards, coach associates, and step in as manager when needed in a fast-paced specialty store.

The role emphasizes team development, omnichannel collaboration, and maintaining visual and operational excellence. Flexible availability, including evenings, weekends, and holidays, is preferred.