Sales Lead: Elevate Customer Experience & Team Growth

Knitwell Group; Asheville (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus discounts

Professional development and careerAdv

Community impact through philanthropic

Job summary

Ann Taylor is seeking a Sales Lead for Store 2238-Asheville Outlets-ANN in Asheville, NC. You will support and model excellent customer experiences, guide associates, and collaborate with the Store Manager to step in as manager when needed.

You will help onboard and grow an effective team, maintain high visual standards, and use available tools to deliver a seamless omnichannel experience for customers. This role is Regular/Part time with flexible hours in a retail setting.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication

Coaching

Availability

Initiative

Organization

Tools

Point-of-sale system

Job description

Ann Taylor is seeking a Sales Lead for Store 2238-Asheville Outlets-ANN in Asheville, NC. You will support and model excellent customer experiences, guide associates, and collaborate with the Store Manager to step in as manager when needed.

You will help onboard and grow an effective team, maintain high visual standards, and use available tools to deliver a seamless omnichannel experience for customers. This role is Regular/Part time with flexible hours in a retail setting.