Retail Sales Lead: Elevate Customer Experience & Team

knitwellgroup; Augusta (GA); On-site; USD 20,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Augusta, GA is seeking a Sales Lead to join our regular/part-time team and elevate the customer experience. You will collaborate with store leadership to guide and support associates, ensuring brand standards and seamless operations while stepping in as manager when needed.

The role emphasizes coaching, team development, and maintaining an inclusive, high-energy store environment with a focus on delivering personalized service that drives sales.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience preferred.
• Proficient with point-of-sale systems.
• Strong communication and coaching abilities.
• Flexible availability including evenings, weekends and holidays.
• Ability to organize, delegate and prioritize tasks.

Responsibilities

• Be the brand representative and model personalized customer experiences.
• Assist store leaders with onboarding and developing the team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to bring out best in each associate.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication skills

Flexible availability

Initiative

Organization

Tools

POS System

Job description

LOFT in Augusta, GA is seeking a Sales Lead to join our regular/part-time team and elevate the customer experience. You will collaborate with store leadership to guide and support associates, ensuring brand standards and seamless operations while stepping in as manager when needed.

The role emphasizes coaching, team development, and maintaining an inclusive, high-energy store environment with a focus on delivering personalized service that drives sales.