Retail Sales Lead: Elevate Customer Experience & Growth

Pop-Mart-Americas-Inc.; West Des Moines (IA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART Americas in Des Moines, IA, is seeking a Retail Sales Lead to drive exceptional customer experiences and daily store operations. You will lead by example on the sales floor, coach associates, manage inventory, visual merchandising, and partner with leadership to achieve sales KPIs while delivering the POP MART brand experience to collectors.

You will inspire the team, ensure operational excellence, and help bring POP MART's brand to life for every customer.

Qualifications

• 1+ years of retail experience with leadership exposure.
• Strong communication, coaching, and interpersonal skills.
• Interest in designer toys, collectibles, art, anime, gaming, or pop culture.

Responsibilities

• Lead by example to deliver an exceptional customer experience.
• Coach Sales Associates to achieve store performance goals.
• Oversee opening/closing, POS, inventory, and replenishment.
• Maintain visual merchandising and inventory accuracy.

Job description

POP MART Americas in Des Moines, IA, is seeking a Retail Sales Lead to drive exceptional customer experiences and daily store operations. You will lead by example on the sales floor, coach associates, manage inventory, visual merchandising, and partner with leadership to achieve sales KPIs while delivering the POP MART brand experience to collectors.

You will inspire the team, ensure operational excellence, and help bring POP MART's brand to life for every customer.