Retail Sales Lead: Elevate Customer Experience & Growth

Fabletics; Glendale (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

Fabletics is seeking a Retail Full-Time Sales Lead at Arrowhead Towne Center in Glendale, AZ. You will support sales and operations, guiding a team to deliver a seamless omnichannel experience for customers.

You will partner with the Store Manager and associates to drive performance, enhance the in-store journey, and model the brand's passion for active lifestyle products. This role requires energy and strong guest engagement.

Qualifications

• 1+ year retail experience.
• Strong communication and interpersonal skills.
• Able to lift 10–30 lbs and stand long periods.

Responsibilities

• Provide best-in-class customer experience and meet sales goals.
• Engage customers with product knowledge on fabrics, fit, and features.
• Drive engagement through store events, promotions, and community projects.
• Receive training and apply feedback from the Customer Experience Playbook.
• Collaborate with Store Manager to motivate associates and achieve targets.
• Communicate inventory and training needs to improve customer experience.
• Maintain merchandising guidelines to simplify shopping.
• Offer feedback to improve the business and performance metrics.
• Ensure safety and security standards and handle heavy boxes as needed.

Skills

Retail experience

Customer service

Team player

Communication

Flexibility

Ambiguity tolerance

Inventory management

POS systems

Physical stamina

Weekend availability

Tools

POS systems

Job description

Fabletics is seeking a Retail Full-Time Sales Lead at Arrowhead Towne Center in Glendale, AZ. You will support sales and operations, guiding a team to deliver a seamless omnichannel experience for customers.

You will partner with the Store Manager and associates to drive performance, enhance the in-store journey, and model the brand's passion for active lifestyle products. This role requires energy and strong guest engagement.