Part-Time Retail Sales Lead: Elevate Customer Experience

Fabletics; Glendale (AZ); On-site; USD 19,000 - 25,000; Part time

Job summary

Fabletics is seeking a part-time Retail Sales Lead at Arrowhead Towne Center in Glendale, AZ to drive a best-in-class customer experience. You will work with the Store Manager and a team to connect customers with the brand, educate on fabrics and fit, and lead store initiatives to meet goals.

The role emphasizes active engagement, training, and maintaining merchandising standards while supporting events and promotions. Evening/weekend availability is required.

Qualifications

• 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and P.O.S. systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.

Responsibilities

• Embody our culture and values and providing insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Skills

Retail experience

Customer engagement

Team collaboration

Sales skills

Ambiguity tolerance

Tools

POS systems

Job description

Fabletics is seeking a part-time Retail Sales Lead at Arrowhead Towne Center in Glendale, AZ to drive a best-in-class customer experience. You will work with the Store Manager and a team to connect customers with the brand, educate on fabrics and fit, and lead store initiatives to meet goals.

The role emphasizes active engagement, training, and maintaining merchandising standards while supporting events and promotions. Evening/weekend availability is required.