Retail Sales Lead: Elevate Customer Experience

Fabletics; Orlando (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

70% employee discount on Fabletics

Free outfits each month

Paid Sick Time

401k match

Annual Bonus Plan

Paid Time Off

Flexible Schedule

And More!

Job summary

Fabletics in Orlando, FL is seeking a Full-Time Sales Lead for our Orlando Vineland Premium Outlets store. Lead the customer experience, coach associates, and drive sales while collaborating with the Store Manager and a dynamic team.

You will leverage product knowledge and store programs to engage customers, coordinate events, and support a seamless omnichannel journey between online and in-store shopping. Must be energetic, self-starting, and able to work evenings/weekends.

Qualifications

• 1-year minimum of work experience within a retail environment.
• Familiar with active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition.
• Ability to interact with customers, employees and partners in and outside of the store.
• Ability to work with large teams.
• Strong interpersonal skills, positive attitude, and ability to thrive in a fast-paced environment.
• Comfort dealing with ambiguity and taking initiative when opportunities arise.

Responsibilities

• Act as a sales lead to deliver an exceptional customer experience.
• Engage customers with knowledge on fabrics, features, fit, and function of products.
• Drive customer engagement through store events and community projects.
• Provide training and feedback around Customer Experience Playbook and performance expectations.
• Inspire associates to meet or exceed personal and team goals.
• Communicate inventory and training needs to Store Manager to enhance experience.

Skills

Retail experience

Customer service

Team leadership

Communication

Flexibility

Ambiguity tolerance

Education

High school diploma or equivalent

Tools

POS systems

Job description

Fabletics in Orlando, FL is seeking a Full-Time Sales Lead for our Orlando Vineland Premium Outlets store. Lead the customer experience, coach associates, and drive sales while collaborating with the Store Manager and a dynamic team.

You will leverage product knowledge and store programs to engage customers, coordinate events, and support a seamless omnichannel journey between online and in-store shopping. Must be energetic, self-starting, and able to work evenings/weekends.