Retail Sales Lead — Inspire Teams & Elevate Service

Knitwell Group; Annapolis (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Knitwell Group in Annapolis, MD is seeking a Sales Lead to partner with store leaders, supervise the team, and reinforce brand standards. You will guide staff to deliver memorable, customer-centered experiences that reflect our hospitality

culture and brand. The role requires retail management experience, flexibility for nights, weekends, and holidays, and a proactive, collaborative mindset.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products, operate the register, and lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor with product knowledge and omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail leadership

Customer service

Inventory management

Cash handling / POS

Team collaboration

Job description

Knitwell Group in Annapolis, MD is seeking a Sales Lead to partner with store leaders, supervise the team, and reinforce brand standards. You will guide staff to deliver memorable, customer-centered experiences that reflect our hospitality

culture and brand. The role requires retail management experience, flexibility for nights, weekends, and holidays, and a proactive, collaborative mindset.