Retail Sales Lead & Customer Experience Coach

N23 Premium Brands Opco LLC; Moosic (Lackawanna County); Presencial; USD 38.000 - 52.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development

Community involvement

Descripción de la vacante

LOFT is hiring a part-time Sales Lead in Moosic, PA to support and role model exceptional customer experiences. You will collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

The role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and leveraging technology for an omnichannel experience. Prior retail sales and leadership interest is preferred.

Formación

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsabilidades

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Conocimientos

Retail sales experience

Management experience

POS system

Communication and coaching

Flexible availability

Decision making

Organization and prioritization

Herramientas

POS system

Descripción del empleo

LOFT is hiring a part-time Sales Lead in Moosic, PA to support and role model exceptional customer experiences. You will collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

The role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and leveraging technology for an omnichannel experience. Prior retail sales and leadership interest is preferred.