Retail Sales Lead & Team Coach

LOFT; Moosic (Lackawanna County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead in Moosic, PA to model exceptional customer experiences and guide associates. You will partner with the Store Manager to run daily store operations and be ready to step in as manager when needed.

You should have retail experience and coaching ability, with flexible availability including evenings and weekends. The role emphasizes brand representation and maintaining high standards while driving a seamless omnichannel shopping experience.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Proficient with point-of-sale systems.
• Strong communication and coaching skills.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS system

Communication

Coaching

Time management

Job description

LOFT is seeking a Sales Lead in Moosic, PA to model exceptional customer experiences and guide associates. You will partner with the Store Manager to run daily store operations and be ready to step in as manager when needed.

You should have retail experience and coaching ability, with flexible availability including evenings and weekends. The role emphasizes brand representation and maintaining high standards while driving a seamless omnichannel shopping experience.