Retail Sales Lead — Create Memorable Guest Experiences (FT)

Mattel, Inc.and Subsidiaries; Los Angeles (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

American Girl Retail in Los Angeles is seeking a full-time Retail Sales Lead to support the store manager with daily operations and to lead a team in delivering exceptional guest service.

You will oversee floor presentation, staff coaching, and scheduling while ensuring optimal stock levels and high sales performance. The role requires strong customer service skills and the ability to work flexible hours, including nights and weekends.

Qualifications

• Strong customer service background with lead/supervisory experience.
• Excellent communication and organizational skills.
• Proficient in Microsoft Excel, Outlook and Word.

Responsibilities

• Assist the retail sales manager with daily operations and staff development.
• Execute supervisory duties including floor presentation and coaching.
• Monitor stock levels and schedule staff to ensure coverage.
• Deliver exceptional customer service and guest experience.

Job description

American Girl Retail in Los Angeles is seeking a full-time Retail Sales Lead to support the store manager with daily operations and to lead a team in delivering exceptional guest service.

You will oversee floor presentation, staff coaching, and scheduling while ensuring optimal stock levels and high sales performance. The role requires strong customer service skills and the ability to work flexible hours, including nights and weekends.