Retail Sales Lead: Coach Teams, Elevate Customer Experience

KnitWell Group; Lyndhurst (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance option

401(k) plan

Merchandise discounts

Job summary

Soma, part of KnitWell Group, is hiring a Sales Lead in Lyndhurst, OH. You will partner with store leaders to supervise the team, model brand standards, and create a welcoming, customer-centric environment that reflects our culture of hospitality.

You will help with opening/closing, coaching, scheduling, inventory, and executing promotions while building strong customer and peer relationships. Flexible hours include nights and weekends.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer relationships

Communication skills

Team player

Flexible schedule

Job description

Soma, part of KnitWell Group, is hiring a Sales Lead in Lyndhurst, OH. You will partner with store leaders to supervise the team, model brand standards, and create a welcoming, customer-centric environment that reflects our culture of hospitality.

You will help with opening/closing, coaching, scheduling, inventory, and executing promotions while building strong customer and peer relationships. Flexible hours include nights and weekends.