Sales Lead & Team Coach - Fashion Retail

LOFT; Troy (MI); Sur place; USD 32 000 - 42 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community partnerships

Résumé du poste

LOFT in Troy, MI is seeking a Sales Lead to model exceptional customer experiences and support associates. You will collaborate with the Store Manager to manage daily store operations and step in as manager when needed.

The role emphasizes personalized service, coaching, and driving store performance through teamwork and technology, with flexible availability including evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsabilités

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Connaissances

Retail sales experience

Management experience

Communication & coaching

Flexibility with schedule

Organizational skills

Outils

POS system

Description du poste

LOFT in Troy, MI is seeking a Sales Lead to model exceptional customer experiences and support associates. You will collaborate with the Store Manager to manage daily store operations and step in as manager when needed.

The role emphasizes personalized service, coaching, and driving store performance through teamwork and technology, with flexible availability including evenings, weekends, and holidays.