Retail Sales Lead - Omnichannel Customer Experience

LOFT; Roseville (MN); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community involvement

Job summary

LOFT is seeking a Sales Lead at Store 1586 in Roseville, MN. This role focuses on delivering personalized customer experiences and guiding associates to uphold LOFT standards. You will collaborate with the Store Manager to be ready to step in as manager when needed.

The position emphasizes coaching, brand representation, and a proactive approach to driving sales while maintaining an inclusive, high-performing team environment. Evening/weekend availability is required.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS proficiency

Communication & coaching

Flexible schedule

Initiative

Organization & delegation

Tools

Point‑of‑Sale system

Job description

LOFT is seeking a Sales Lead at Store 1586 in Roseville, MN. This role focuses on delivering personalized customer experiences and guiding associates to uphold LOFT standards. You will collaborate with the Store Manager to be ready to step in as manager when needed.

The position emphasizes coaching, brand representation, and a proactive approach to driving sales while maintaining an inclusive, high-performing team environment. Evening/weekend availability is required.