Sales Lead & Coach - Omnichannel Leadership

Ann-Taylor-04806202; Pleasant Prairie (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Job summary

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. As a Sales Lead, you’ll be a key team member who supports and role models excellent customer experiences.

You collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

Qualifications

• The candidate has prior retail sales experience and is comfortable coaching others.
• Managerial exposure or leadership potential is preferred.
• Tech-savvy with ability to use store tools and systems.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficiency

POS system experience

Tools

POS system

Job description

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. As a Sales Lead, you’ll be a key team member who supports and role models excellent customer experiences.

You collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.