Omnichannel Sales Manager – West County Mall

KnitWell Group; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development and careerAdv

Community impact partnerships

Job summary

KnitWell Group is seeking a Sales Manager to join our store leadership team in Saint Louis, MO. You will cultivate customer engagement and coach a team to deliver an omnichannel experience, balancing selling with operational excellence and attracting top talent.

As a key partner with the Store Manager, you will lead with a hospitality mindset, drive results, and uphold brand standards while delivering superior customer service and inclusive team culture.

Qualifications

• 1 year retail management experience preferred.
• Brings a hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and able to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Build genuine customer relationships with high associate engagement.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Balance selling with store operations and drive performance goals.

Skills

Hospitality mindset

Customer service

Interpersonal skills

People management

Brand standards

Point-of-sale systems

Tools

POS systems

Job description

KnitWell Group is seeking a Sales Manager to join our store leadership team in Saint Louis, MO. You will cultivate customer engagement and coach a team to deliver an omnichannel experience, balancing selling with operational excellence and attracting top talent.

As a key partner with the Store Manager, you will lead with a hospitality mindset, drive results, and uphold brand standards while delivering superior customer service and inclusive team culture.