Retail Sales Lead & Coach - Flexible Hours

N23 Premium Brands Opco LLC; Troy (MI); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Sales Lead at Store 1373-The Somerset Collection in Troy, MI. You will guide associates, model exceptional customer service, and partner with the Store Manager to ensure smooth store operation. You may step in as manager when required and help drive a seamless omnichannel experience.

The role emphasizes coaching, scheduling, and prioritizing tasks to meet store goals, with a focus on delivering personalized customer interactions and leading a highly engaged team.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Support and role model excellent customer experiences.
• Provide guidance and support to associates.
• Collaborate with Store Manager and be ready to step in as manager when needed.
• Drive a customer-focused team environment and omnichannel shopping experience.
• Provide in-the-moment feedback and coaching to associates.

Skills

Retail sales

Management experience

POS proficiency

Communication & coaching

Flexible availability

Decision making

Time management

Tools

Point-of-Sale (POS) system

Job description

LOFT is seeking a Sales Lead at Store 1373-The Somerset Collection in Troy, MI. You will guide associates, model exceptional customer service, and partner with the Store Manager to ensure smooth store operation. You may step in as manager when required and help drive a seamless omnichannel experience.

The role emphasizes coaching, scheduling, and prioritizing tasks to meet store goals, with a focus on delivering personalized customer interactions and leading a highly engaged team.