Retail Sales Lead — Coach & Elevate Customer Experience

knitwellgroup; Town of Florida (NY); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Ann Taylor in Pembroke Pines, FL is seeking a Sales Lead to join our team. You will guide associates, model customer-first service, and partner with the Store Manager to ensure smooth store operations and readiness to step in as manager when needed.

You will contribute to delivering an exceptional shopping experience, drive customer engagement, and uphold brand standards while supporting a diverse, inclusive workplace.

Qualifications

• 6 months of retail sales experience preferred
• Management experience preferred
• Technology proficient and able to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability including evenings, weekends and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments

Responsibilities

• Represent the brand and model personalized customer experience behaviors
• Assist store leaders with onboarding and developing an engaged team
• Support an inclusive store environment for associates
• Uphold visual and operational standards with focus on customer
• Use tools to drive a customer-focused team and profitable business
• Provide in-the-moment feedback and coaching to team members
• Build productive relationships by sharing ideas and supporting the team
• Use technology to stay informed on priorities and promotions for omnichannel experience

Job description

Ann Taylor in Pembroke Pines, FL is seeking a Sales Lead to join our team. You will guide associates, model customer-first service, and partner with the Store Manager to ensure smooth store operations and readiness to step in as manager when needed.

You will contribute to delivering an exceptional shopping experience, drive customer engagement, and uphold brand standards while supporting a diverse, inclusive workplace.